[PW] Thank you gifts

[Sharon Custer]

One of our patrons regularly comes in asking us to find her books that
others have told her about. She usually only remembers the basic plot line,
but enough that one of us recognizes it. Every time we find the book for
her, she will bring us in a dozen home baked cookies as a thank you. We have
gotten lots of varieties of cookies over the years, and all of us look
forward to her next book request.


Sharon Custer
Eccles-Lesher Memorial Library
673 Main Street
PO Box 359
Rimersburg, PA  16248
(814) 473-3800
FAX: (814) 473-8200
Sharon.Custer at eccles-lesher.org

"They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety." - Benjamin Franklin

-----Original Message-----
From: project-wombat-bounces at lists.project-wombat.org
[mailto:project-wombat-bounces at lists.project-wombat.org] On Behalf Of Nancy
Jo Leachman
Sent: Wednesday, April 09, 2008 12:27 PM
To: list at project-wombat.org
Subject: [PW] Thank you gifts


This is for me.
 
Inspired by some stories we were telling in the staff room the other day,
I've decided to compile a list of presents reference librarians have
received to thank them for help with a question, or some kind of service.
I'd love it if you sent me your stories. You can send them off list, and I
will compile them and share the compilation with anyone who'd like a copy.
 
I'm sure many of us have had people try to tip us. I'm not interest so much
in that.  And I wasn't thinking of things like cookies for the dept. at
Christmas. I'm going for unique.
 
Here's a personal example.  I had a patron who was fired-on-the-spot for
failing a drug test. She tested positive for meth.  She tried to explain
that she was on a prescription drug for a respiratory ailment, but they
wouldn't listen.  She called the ref desk and I found a site that mentioned
the exact drug she was taking and it said that it could cause false
positives for meth.  She took the print-out back to work, threatened a
law-suit, and was re-hired on the spot. She sent me flowers that afternoon.
Recently a patron walked in with a milk shake f(rom the Dairy Queen across
the street) for a staffer for getting some hard-to-find books on ILL.(We've
been watching for that same patron ever since and will probably fight over
who gets to help her next time:)
 
If you send me a story, I will put it in the compilation. So if you don't
want it shared, don't send it.  Thanks in advance. I think this will be
great fun.
 
 
 
Nancy Jo Leachman
Salina Public Library
301 W. Elm
Salina, KS 67401
 
785 825-4624
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