[PW] A program on BBC in London

[Sara Bernelli]

Patron is looking for a copy of a segment on what she thinks is a "60 
Minutes"-type program which airs on the BBC in London. The subject of the 
BBC-produced report was a childhood friend of hers. I emailed the BBC's 
"customer service" department -- and I use the phrase "customer service" 
loosely here --  through their link on the BBC website, mentioned the report 
and the name of the patron's childhood friend and I keep getting form letter 
responses to the effect of "thank you for writing...we love our 
viewers...volume of mail precludes a personal response...blah, blah, blah" 
to the point where I am pulling my hair out. I tried some search engines and 
nothing. Any suggestions would be appreciated. Thank you.

Sara

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