[PW] Added detail to ILL question. Is this my job? NOT urgent. Ad

[Michael Hart]

Most people are simply too shy, if that is the word, to contact an author,
so ask ask one person of authority to contact another person of authority.

Be flattered, not the opposite!



michael



On Mon, 23 Apr 2007, swguardian-stumpers at yahoo.com wrote:

> I have been a library patron for 50+ years and I am laughing at the thought the patron is too darn lazy to follow up on the excellent information you provided. It matters not if the request is that you write, call, or email. That patron has exceeded the boundaries of what should be expected of librarians. It is rather along the lines of the student who wants a librarian to find and then do their homework for them.
>
> Reference <ref_lib at yahoo.com> wrote:   Just to be clear... when I said the patron
> expects me to "contact" the author, it would be
> through email. If he expected me to phone or
> write there would be no question.
>
> Thanks for your input!
>
> Barb
>
>
>
>
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