[PW] REPLY #2 RE: Around the web what is there that can be of use forthelibrary users interested in tracking their own referencedeskenquiries/transactions on long term research projects?...

Franco, Adrienne AFranco at iona.edu
Mon Aug 18 09:07:19 PDT 2008


My earlier reply was based only on patron self tracking of REFERENCE transactions.
However, here are some thoughts on other types of transactions you mention.

Book reserves / holds / circulation -- many integrated library systems offer this feature.  I believe, for example that voyager does.

Interlibrary Loan -- WorldCat (OCLC) allows patrons to track ILL requests -- however, I believe this capability must be enabled by administrator.

Adrienne

-----Original Message-----
From: project-wombat-bounces at lists.project-wombat.org [mailto:project-wombat-bounces at lists.project-wombat.org] On Behalf Of don warner saklad
Sent: Monday, August 18, 2008 11:51 AM
To: list at project-wombat.org
Subject: Re: [PW] Around the web what is there that can be of use forthelibrary users interested in tracking their own referencedeskenquiries/transactions on long term research projects?...

Thank you!

What websites might offer library users ways to track?... their own
library usage, their own transactions, their own reference enquiries,
their own book reserves/holds .

Some city library users want to track each of their several reference
enquiries/transactions . So that after some time goes by without
responses or responses that miss the mark they can followup asking for
review of the enquiries, or for example, enquiries redirected to other
divisions of the city library. From time to time librarians around the
web have mentioned websites that facilitate library users tracking
their own reference desk transactions, book reserves/holds  and other
related library transactions for researchers with multiple enquiries
or researchers using multiple libraries.
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