[PW] Around the web what is there that can be of use forthelibrary users interested in tracking their own referencedeskenquiries/transactions on long term research projects?...

[Franco, Adrienne]

I'm not aware of software or systems which would allow patrons to track their own reference questions.  Not sure that QuestionPoint allows this.

However, I'm wondering if you've posted your question to the best list -- or if it might be helpful to post on other lists as well, if you haven't already done so.  I’m thinking of web4lib discussion (see their site at:
http://lists.webjunction.org/web4lib/ for more information).
Or possibly also LIBREF-L (more info. At: http://www.library.kent.edu/page/10391 )

Adrienne Franco / Reference Librarian / Iona College Libraries

-----Original Message-----
From: project-wombat-bounces at lists.project-wombat.org [mailto:project-wombat-bounces at lists.project-wombat.org] On Behalf Of don warner saklad
Sent: Monday, August 18, 2008 11:51 AM
To: list at project-wombat.org
Subject: Re: [PW] Around the web what is there that can be of use forthelibrary users interested in tracking their own referencedeskenquiries/transactions on long term research projects?...

Thank you!

What websites might offer library users ways to track?... their own
library usage, their own transactions, their own reference enquiries,
their own book reserves/holds .

Some city library users want to track each of their several reference
enquiries/transactions . So that after some time goes by without
responses or responses that miss the mark they can followup asking for
review of the enquiries, or for example, enquiries redirected to other
divisions of the city library. From time to time librarians around the
web have mentioned websites that facilitate library users tracking
their own reference desk transactions, book reserves/holds  and other
related library transactions for researchers with multiple enquiries
or researchers using multiple libraries.
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